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COMPLIANCE

COMPLIANCE

ABOUT OUR COMPLIANCE

Compliance is at the forefront of Syloon's business philosophy as we consistently strive to fulfill our social responsibility. We understand the importance of meeting and exceeding customer expectations, and to achieve this, we have implemented rigorous quality management and anti-terrorism systems.

 

To ensure the highest standards of operation, Syloon undergoes annual audits conducted by globally recognized buyers and third-party organizations. We are proud to be certified by prestigious institutions such as ISO9001, BSCI, SEDEX-4P, and SCAN, which validate our commitment to quality, ethical practices, and social responsibility.

 

Furthermore, Syloon has successfully passed factory audits conducted by renowned buyers including Walmart, Starbucks, Disney, Tesco, HEMA, Sainsbury, and Target. These audits demonstrate our adherence to the highest industry standards and our ability to meet the stringent requirements of major international brands.

 

By prioritizing compliance and maintaining these certifications, Syloon ensures that our customers can have full confidence in the quality, integrity, and ethical sourcing of our products. We remain dedicated to upholding these standards, continuously improving our processes, and delivering exceptional products that exceed customer expectations while meeting the highest compliance benchmarks.

WE ARE PROVENT TO BE QUALIFIED

Us to ensure unparalleled quality at every step.

Disney
BSCI
ISO9001
SCAN
FSC
GRS
Sedex
RECYCLED
SGS
Walmart-logo
TESCO-logo
Target-logo
HEMA-logo
Office Depot-logo
Sainsbury's-logo
Kmart-logo
RUSTA-logo
next-logo
Starbucks-logo
Cotton-logo
Acco-logo

FACTORY AUDIT

Certified with BSCI, SEDEX and ISO9001, we are able to meet all audit requirements and help protect your
 brand and reputation by offering compliance with highest product standard in the market.

The authority of Disney FAMA certification comes from the following aspects:

The authority of Disney FAMA certification comes from the following aspects:

Disney's reputation: Disney is a globally recognized and respected brand with high standards for licensing and product safety.

Comprehensive auditing process: FAMA certification involves a rigorous auditing process to ensure compliance with Disney's requirements regarding facility conditions, labor practices, and product safety.

Regular monitoring and inspections: FAMA certification includes ongoing monitoring and periodic inspections to ensure continued compliance with Disney's standards and requirements.

Supplier accountability: FAMA certification holds suppliers accountable for maintaining a safe working environment, fair labor practices, and the production of safe and compliant merchandise.

Brand protection: FAMA certification safeguards Disney's brand reputation by ensuring that authorized facilities and merchandise meet the company's quality and safety standards.

SOCIAL RESPONSIBILITY

As a corporate citizen , we are accountable to our employees, community and environment. These responsibilities guide us, along with our company's values of trust, honesty, fairness, reliability and respect.

CODE OF CONDUCT

Syloon is dedicated to socially responsible and ethical business practices in line with legal requirements and industry standards.

Environmental Stewardship
Taking proactive measures to minimize our environmental impact and promote sustainable practices.

 

Ethical Sourcing
Ensuring that our products and services are sourced ethically, with fair labor practices and responsible supply chains.

 

Employee Well-being
Prioritizing the health, safety, and well-being of our employees through supportive policies and initiatives.

 

Diversity and Inclusion
Promoting diversity, equality, and inclusion within our workforce and fostering a culture of respect and equal opportunities.

 

Transparency and Accountability
Ensuring transparency in our actions, reporting our social and environmental performance, and being accountable for our commitments.

 

Association
We will respect the rights of employees to associate, organize and bargain collectively in a lawful and peaceful manner, without penalty or interference.

 

Compensation - Hours And Wages
We comply with all wage and hour laws, ensuring fair compensation and legally mandated benefits for our employees.

 

Health and Safety
Ensuring the health and safety of all stakeholders, including employees, customers, and the communities we operate in.

 

Human Rights
Upholding and respecting fundamental human rights throughout our operations and supply chains.

 

Coercion And Harassment
We will treat each employee with dignity and respect, and will not use corporal punishment, threats of violence or other forms of physical, sexual, psychological or verbal harassment or abuse.

 

Anti-Discrimination
Promoting diversity, equality, and inclusion by maintaining policies that prohibit discrimination based on race, gender, age, religion, or other protected characteristics.

 

Anti-Corruption
Maintaining a zero-tolerance policy for corruption and bribery, and promoting fair and ethical business practices.

 

Supplier Diversity
Supporting and promoting a diverse range of suppliers and business partners to foster inclusivity and economic growth.

 

Social Impact Assessments
Conducting assessments to understand and minimize the potential social impacts of our operations and projects.

 

Supplier Code of Conduct
 Establishing and enforcing a code of conduct for suppliers, outlining expectations for ethical conduct and responsible practices.

 

Sustainable Packaging
Striving to use environmentally friendly packaging materials and exploring innovative packaging solutions to reduce waste.

PRODUCT RESPONSIBILITY

For Syloon, product responsibility is the need to supply high-quality as well as safe products and solutions. We are committed to reducing the environmental impact of everything we do - designing a product, choosing production processes, choosing a supplier, and planning the logistics.

Sustainable product offerings

Building sustainable partnerships through responsible practices.

Question SUPPLY CHAIN RESPONSIBILITY 2011-12-12 12:15:59

SOCIAL COMPLIANCE
Syloon commits to assess and benchmark its major suppliers' social compliance performance with a formal social compliant audit every 1 or 2 years.

Syloon analyses and identifies merchandise vendor hotspots for future engagement and collaboration.

Syloon works closely with its suppliers to ensure that all of them, from the biggest to the smallest, embrace its approach to social compliance and sustainable practices.

Syloon is creating tools and offering its support to suppliers to guide them through the process of becoming more socially and environmentally conscious while improving their product quality and safety.

Syloon is developing a sustainability program to offer guidance and support to its business partners, to overcome their weak points and lead them to becoming fully compliant.Syloon commits to work with our community of suppliers to find solutions to reduce packaging.

All Syloon Inspectors, Auditors & Suppliers must sign our Integrity Document.
 

PRODUCT SAFETY
Syloon prequalifies all proposed products before they are launched using 3rd party testing according to, at a minimum, the strictest standards of the markets in which the products are to be sold.

Syloon considers products that change suppliers to be new products and will conduct prequalification testing of these products prior to moving production to a new supplier.

Syloon considers products that are redesigned or have changes in material or other components to be new products and will conduct prequalification testing of these products prior to making the design, material or component change.

Syloon only uses printing inks that meet all US & Canada standards.

Syloon posts all its test reports and social compliance audits on its website under the compliance tab. Simply click on the Test Report or Social Audit Evaluation icons to download the files.

Syloon has developed a detailed set of standards and procedures for use with suppliers in obtaining supplier guarantees prior to product launch and for use in training our suppliers.

Syloon hired a Seasoned Internal Auditor to conduct Syloon’s proprietary audit for Social Compliance. Production Capabilities and CTPAT / PIP to ensure our supply Chain compliance to standards

 

CODE OF CONDUCT
Syloon is committed to conducting its business affairs in a socially responsible and ethical manner consistent with all applicable federal and provincial law requirements, customs, and published industry standards pertaining to employment and manufacturing.

We strive to partner with suppliers who embrace our commitment to ethical and responsible conduct.

Question SUSTAINABLE OPERATIONS 2011-12-12 12:15:59

Energy Reduction

Syloon is committing to reduce net emissions of 40% by beginning of 2025
Syloon is committing to install energy efficient lighting throughout the whole building by 2025
Syloon is committing to monitor-sensor lighting switches by 2025

Waste Reduction

Work with suppliers to find solutions to reduce packaging and replace plastic bags with recycled bags.

Recycling

Syloon is planning to recycle 85% of all generated waste material by 2025.
Syloon is planning to recycle 100% of all generated office waste material by 2025.

Co2 Reduction

Syloon has installed Electric Vehicle Charging stations for employees.

Terms & Conditions ("Terms")

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.syloon.com website (the "Service") operated by Ningbo Syloon Imp & Exp Co., Ltd ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

 

PRIVACY POLICY

These Terms of Service incorporate our privacy policy which sets out how we hold and use your information and can be found at Privacy Policy. By using this Website, you consent to the processing described in the policy and that the information you provide is accurate. You are responsible for maintaining and updating account information.

 

PROHIBITIONS

You must will not misuse this Website in anyway, you will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any Website linked to it. The use of automated systems or software to extract data from this Website for commercial purposes, (‘screen scraping’) is prohibited without license.

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Ningbo Syloon Imp & Exp Co., Ltd.

You may store, print and display the content for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or documentation supplied by Ningbo Syloon Imp & Exp Co., Ltd.

 

REGISTRATION

Where you register on this Website, the following terms and conditions apply.

• You must provide us with accurate registration information.
• You must keep any user name and password allocated to you confidential, and we are entitled to assume that anyone using that user name and password is you.
• We reserve the right to close accounts if you are attempting to hide the use of multiple accounts or disrupt any of our services in any way.
• If you sign into any area of this Website that uses a single-sign on a public computer and do not sign out, someone else who uses that computer after you may be able to access your account(s).
• Where you access the Website using a mobile device (e.g. a phone or tablet) through a web browser, depending on your settings you may stay signed on from that device. This means that someone else with access to your device may be able to access your account(s).

 

Content

Our website is intended to provide general information about our products and services, including making the inquiries via our website. While we do our best to supply accurate information on this site, errors and omissions may occur. We do not accept any liability to you or any third parties for any loss or damage which may directly or indirectly result from your use of the website or your access to, or inability to access, the website.

 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

 

Contact Us

If you have any questions about these Terms, please contact us. 

Privacy Policy

NINGBO SYLOON IMP & EXP CO., LTD ("us", "we", or "our") operates https://www.syloon.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

 

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …

 

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

 

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Changes To This Privacy Policy

This Privacy Policy is effective as of  July 15, 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us.